At Bdot Printed Clothes, we are committed to delivering high-quality printed apparel and a seamless shopping experience. If you’re not satisfied with your order, our return and exchange policy is designed to ensure a smooth resolution.
1. Return Policy
You may request a return within 7 days of delivery under the following conditions:
- You received a damaged or defective product
- The item has a major printing or fabric defect
- You received the wrong product (wrong design, size, or color)
To be eligible for a return:
- The product must be unused, unwashed, and in its original condition
- All tags and packaging must be intact
β Returns will not be accepted for:
- Minor color or print variations due to screen display or printing process
- Sizing issues if the correct size as ordered was delivered (please refer to our size chart before purchasing)
- Damage caused due to misuse, washing errors, or wear and tear
2. Exchange Policy
Exchanges can be requested within 7 days of delivery for:
- Size exchange (if the product is unused and stock is available)
- Replacement of a defective or wrong item
π Exchange is subject to availability of the requested size/design. If the item is unavailable, we may offer an alternative or refund.
3. Refund Policy
- Refunds are processed within 7β10 business days after we receive and inspect the returned item
- Refunds are issued through the original payment method
- For Cash on Delivery (COD) orders, refunds will be made via bank transfer or store credit, as per your preference
4. Warranty & Support
Since we offer fashion and apparel items, no formal warranty is provided. However, we ensure each item is carefully checked before shipping. For concerns, feel free to contact our support team.
5. How to Initiate a Return or Exchange?
To initiate a return or exchange:
- Contact us at π§ support@bdotprintedclothes.in within 7 days of receiving your order
- Share your order number, reason for return/exchange, and clear images of the issue (if applicable)
- Our team will guide you through the pickup process or ask you to ship the product back (as applicable)
If you have any questions or need further help, donβt hesitate to reach out to our customer care team.
Thank you for shopping with Bdot Printed Clothes β Where Style Speaks Boldly!